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The Battle in Gettysburg

This past weekend, I was in the greater Washington D.C. area. This included attending the final collegiate volleyball game of my cousin’s daughter. She goes to a small private college called Gettysburg College. The college is just outside of town, set in the rolling hills of Gettysburg, Pennsylvania. The town is the site of one […]
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Mastering the Ladder

Last Wednesday evening, my son went to his first flag football practice of the season. He has played for the past couple of years with dads coaching. While he learned quite a bit initially, things leveled off last year. This year, his coaches are part of the staff at the recreation center and all have […]
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In Blog Posted

Eliminate the Guessing for Content Creation

Do you struggle to create content for your business? Whether it’s marketing content, a blog or even subjects for webinars, many companies are challenged to find relevant content. When you try to connect in a relevant way with your target customers, it leaves your guessing about what is relevant. Examples of this struggle might be […]
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In Blog Posted

Are You Scared of Your Customers?

One of my clients wants to double in size in the next few years. Their service is amazing, and customers regularly choose to use them repeatedly. With 30 years of experience in the B2B services space, I know one thing:  it is not easy to consistently deliver excellent service. The promise of technology to solve […]
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